Your Questions, Answered

  • It's simple:

    1. Tell us what you need - Select your service, location, and describe the job

    2. Get a fixed price - We'll provide an upfront quote with no hidden fees

    3. Book your pro - Choose a time that works for you

    4. Get it fixed - Your licensed pro arrives and completes the work

    5. Pay securely - Only pay after you're 100% satisfied

  • FixIt operates across Australia, covering all major metropolitan areas and many regional locations. Enter your postcode during booking to check availability in your area.

  • Every FixIt pro is personally vetted and licensed. We provide fixed prices upfront and guarantee the work. Think of us as the quality-controlled alternative—you get a vetted pro, a fixed price, and a 12-month guarantee.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Your satisfaction is guaranteed. If you're not happy with the work, contact us within 7 days and we'll make it right. All work comes with a 12-month workmanship guarantee—if something fails due to faulty workmanship, we'll fix it at no cost.

  • You can cancel or reschedule for free up to 24 hours before your booking. Cancellations within 24 hours may incur a small fee to compensate the pro for their held time.